Shipping

Chilly GOAT Cold Tubs and Sweaty GOAT Saunas are shipped from MasterSpas’ manufacturing facilities in Fort Wayne, Indiana.

Delivery information for your Chilly GOAT Cold Tub or Sweaty GOAT Sauna

Your Chilly GOAT Cold Tubs and Sweaty GOAT Saunas will be delivered by your local dealer. Once your Chilly GOAT Cold Tub and /or Sweaty GOAT Sauna has been built and is ready to be shipped, your dealer will contact you to set up delivery. You will typically be contacted within three weeks of your purchase.

To best support your delivery team, please take a photo & video of your delivery site from curb to final spot. This will help the local dealer determine whether you need any additional delivery support items.

On the agreed upon delivery day, a team will arrive at your doorstep based on the agreed-upon appointment time. Your purchase includes Standard Delivery.
Standard Delivery is defined as:

• Single level (meaning no stairs)
• No additional equipment needed (such as a crane or any other special equipment)

If your delivery requires special equipment, you will be responsible for any additional fees. Delivery does not include any electrical connections or set-up of the Chilly GOAT Cold Tubs or assembly of Sweaty GOAT Saunas.