What is covered in the Residential Warranty?

The residential warranty includes 2 years of protection for the shell structure and shell surface. There is a one-year protection on the equipment, plumbing, wallfittings, LED light system, UV system, and nonslip floor system.

What is covered in the Commercial Warranty?

The commercial warranty includes 2 years of protection for the shell structure and shell surface. There is a one-year protection on the equipment, plumbing, wall fittings, LED light system, UV system, and nonslip floor system. A commercial warranty is required for any cold tub that is not used in a residential setting.

When will my Chilly GOAT ship?

Current estimated shipping time for the Valaris is 4 weeks.

How will my Chilly GOAT ship?

Chilly GOAT Cold Tubs will be shipped via FedEx freight or Freight LTL.

What should I expect upon delivery?

With White Glove delivery (standard with all Valaris models), the freight company will contact you via email. A two-man team will arrive at your doorstep, based on an agreed-upon appointment time. These professionals are equipped to maneuver the tub into place, as long as it remains on a single level. Keep in mind, should your delivery require more than the standard two-man effort, you will be responsible for any additional fees charged by the freight company.

What are the electrical requirements?

The Valaris contrast therapy tub from Michael Phelps Chilly GOAT Cold Tubs requires 240V service. Master Spas recommends hiring a licensed electrician.

Do you have financing?

Yes! We’ve partnered with Affirm to offer low-interest financing and flexible payment options. Select Affirm during the checkout process.

What is your return policy?

We have a 30-day return policy, which means you have 30 days from the date of receipt of product to request a return of your item. To start a return, email GOATtech@ChillyGOATtubs.com .

Valaris Glacier Cold Tub

Name: Valaris Glacier Cold Tub
Brand: Master Spas, LLC
SKU: CG VALARIS GLAC
Price: 13995.0 USD
Availability: InStock

$13,995.00

The ultimate contrast therapy tub: A hot tub on one side and a cold tub on the other
Ships within 4 weeks to the contiguous U.S.
FREE Premium In-Home Delivery
1-Year Water Care Kit* *The amount of chemicals required can vary depending on how many people use the tub and how frequently people are in the water.
4 Water Care Filters, Insulated Cover with locks, Fill Filter, Skimmer, and Drain Hose
Dimensions: 84" x 84" x 30" (214 cm x 214 cm x 77 cm)
Fill Volume (Hot Tub Side): 145 gallons (549 L)
Fill Volume (Cold Tub Side): 120 gallons (455 L)

All-weather cabinet in warm grey, featuring walnut undertones
Grey acrylic shell
Grey/Aqua SoftTread™ Nonslip Comfort Flooring
LED lighting
3 built-in seats and arm rests
18 jets, including 16 hydromassage jets
Spacious area for soaking
Water-resistant, durable cabinet
Colorscape LED light
Built-in cupholders
Built-in water care system, including UV and filter
Built in the USA

Dimensions:
84" x 84" x 30" (214 cm x 214 cm x 77 cm)

Fill Volume (Hot Tub Side): 145 gallons (549 L)

Fill Volume (Cold Tub Side): 120 gallons (455 L)

Dry Weight: 1,075 lbs (488 kg)

Full Weight: 3,800 lbs (1724 kg)

Power Requirement:
240V / 50Amp

Horsepower
2.1 hp

Hydromassage Jet Pump: 1

Jets: 18

LED Lighting: Yes

Seating Capacity: 3

Ships within 4 weeks. Free Premium In-Home Delivery on all Valaris models.
Shipping to the contiguous USA only.
Click here for more information.

View warranty information

Title: A Game-Changer for Recovery & Wellness: The Michael Phelps Chilly Goat Volaris Hot/Cold Tub

After trying a different hot and cold tub product before, nothing had lived up to my expectations—until now. The Michael Phelps Chilly Goat Valaris is hands-down the best investment I’ve made for my daily wellness routine. The benefits to my recovery and energy are unmatched; I feel rejuvenated after every session, whether it's post-workout or just as a refreshing start to my day. This tub has truly elevated my wellness routine and finally provided the results I’ve been looking for in a hot/cold system. Highly recommended for anyone serious about their recovery and wellness!

Need help

Please contact me regarding issues on my order. I’ve left multiple messages and emails. Thanks

It looks like you've already connected with a rep - we hope we can get issues sorted for you. Sorry for any troubles in commuincation - thank you for your review!

So far…so great!

Getting the hot tub portion of the unit involved a lot more troubleshooting that I would have hoped, but after getting it up and running we are very satisfied with our purchase of the Chily Goat Valaris!

No me ha llegado mi orden

Delivery and Set up Challenges

It would be very helpful if you would offer a delivery service that would put the tub in place and set it up. It is not practical for a homeowner to move a 1000lb. Piece of equipment.

More importantly, when you send out the set up videos, you MUST HAVE different ones for the Volaris because there are differences. Just one example is that the video you sent me say to “just plug it in.” After hours of trying to find a plug and finally getting in touch with your staff did we learn that there IS NO PLUG on the Volaris. It would have been great to have specific Volaris setup instructions sent to me. Plus, it would have been nice to know I needed to set up an electrician prior to the tub being delivered.

Really sorry to hear there was confusion regarding your model from purchase! We are very glad you reached out and spoke with our Goat Tech and hopefully now have the correct manual and instructions for operation. If ever you need to reference it again all our Owner's Manuals can be found at https://chillygoattubs.com/pages/owners-manual You are correct about our videos, and we take that to heart - we are currently working on producing hook up videos specifically just for the Valaris models to avoid confusion! Thank you for the time spent on your feedback! Please reach out again if we can ever offer more assistance.

1 2

Valaris Glacier Cold Tub

Don't take our word for it

Customer Reviews

FAQ

The Master Spas Difference